Management System Policy

Business definition: Emotions in the bath.

Mission: To perfume the bath with products that bring well-being and emotions.

Principles and values

• A safe, organised and productive workplace.
• Continuously delighting the consumer.
• Effective customer service.
• Profitability and economic-financial soundness.
• Continuous encouragement of personal development.
• Teamwork and interaction, respecting individual differences.
• Continuous pursuit of technology, efficiency and knowledge applicable to the business.
• Passion and discipline in management, with ethics and transparency.
• Social and environmental responsibility and commitment.
• Training skilled professionals for many areas, strengthening the reasons to believe in the brands.

Memphis is committed to

• Providing unique and special moments through fragrance.
• Ensuring the availability of quality products for consumers.
• Building solid relationships with consumers, customers and suppliers.
• Meeting shareholders' expectations.
• Encouraging the continuous development of employees.
• Always modernising technologies, processes and products.
• Learning continuously through quality management.
• Respecting the environment, laws, regulations and social-environmental requirements.